Need Help?

Frequently Asked Questions

 
  • Head to our Shipping & Returns page por favor, where you’ll find all the details on how to track your Playa Limón purchase.

  • We accept returns in line with our return policy. You can find further information on our Shipping & Returns page.

  • We ship pretty much worldwide, (excluding Russia and Belarus). For more info on check out our Shipping & Returns page.

  • Each product page features a bespoke size guide that should help you to find your perfect fit, simply scroll down on any product description to find it. If you’re still unsure, reach out to hello@playalimon.com and we’ll be happy to help you.

  • Quite possibly. Please get in touch with us at hello@playalimon.com with details of the piece you want and we’ll see what we can do, depending on availability.

  • Every Colombian brand we stock has a slightly different manufacturing process, so please refer to the product description directly for more information. Most employ local female Colombian artisans, all have ethical practices and pay their workers a fair wage.

  • Each brand we stock has different eco-conscious practices. These range from planting a tree for every piece of swimwear sold to creating beachwear from recycled ocean plastic. Please look at individual product descriptions for more information!

  • Each brand has slightly different fabric care guidance, so please check the label of your Playa Limón purchase before washing for the first time. If in doubt, hand wash with a gentle detergent and dry in the shade.

  • We are a British company based in London. Our founder Sonia was born in Colombia and has a good relationship with several designers back home, so she is able to source the best swimwear for Playa Limón customers. Read more of her story on our About Us page.

  • Please send an email to hello@playalimon.com

    If you have already made a purchase, be sure to include your order number in any correspondence to us.

  • Playa Limón is wherever you want it to be. It’s the beach where you felt the most beautiful. That holiday destination where you felt the happiest. The exotic location where you felt like the most confident version of you. We want every trip you take in our swimwear to feel like an escape to Playa Limón.

 

My question isn’t listed here, what should I do?

If you want to talk about something else or just say hola, please reach out to us at hello@playalimon.com We aim to respond to all queries within 48 hours.